SureStay Plus Hotel by Best Western Upland - Ontario North

I booked this hotel due to the reviews I saw on Booking.com. They measured up. I was very comfortable in the room and I especially liked there were lots of pillows and they were not down/down alternative. I liked that the breakfast menu varied a bit each day and Naeli that worked the breakfast room was wonderful. She was warm, friendly and welcoming. She knew how to read her area and what may be anticipated. While I was getting coffee and my waffle was ready, she simply went and set it on my table for me.

King Suite was spacious and bed was so much comfortable. Weather was too hot but the Air Conditioner was working perfectly to make the room like a heaven. Breakfast was basic but fulfilling. Mr. Suresh at reception was very helpful and polite person.

The hotel is in a nice area of Upland, and it is centrally located to restaurants and other businesses. The room was modern and clean. The beds were comfortable. The rooms are mostly located away from the road, so noise is minimal. It is a gated hotel so it is quite safe. Breakfast was good. There were choices of fruit, cereals and yogurts much like other hotels, but they also offered waffles and other hot items depending on the day of the week. All of the staff members were nice.

Great daily presented menu hot fresh & yummy. Several other items hot/ cold cereals,breads, mufffins etc. Juices, fruit & coffee. No fear of items rolling under the bed /dressers -blocked. Shampoo/conditioner/body wash attached to shower wall super handy. Bathroom has motion ativated lite that is on self timer. Lite also has manual control . Staff I encountered were extremely hard working and very polite.

Secure, clean, easy to get to served breakfast nice breakfast Water available at all times